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ALLIED
CREDIT UNION
AND ITS AFFILIATE CREDIT UNION SERVICE ORGANIZATION
CU SHARED RESOURCES, LLC
PRIVACY OF MEMBER AND FORMER MEMBER INFORMATION
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Allied's privacy policy is:
WE DO NOT SHARE MEMBER INFORMATION WITH ANYONE.
We do not share member names, addresses, or
any other information with vendors. When we have a special promotion,
the credit union handles all of the mailings through our own contracted
mail services. The vendor does not have access to any of this information
until the member requests the product or services.
Even though we do not share information with
these third party vendors, we are providing members this opportunity
to opt out anyway, as an extra level of protection to ensure that
member information is not included in any new special promotions
with our business partners.
I. What this policy covers:
This policy covers "nonpublic personal information." This means personally
identifiable information that Allied Credit Union or its affiliated Credit
Union Service Organization (CUSO) obtains about you in the course of providing
services to you, our members and former members. It does not cover information
that we or other entities obtain from public sources such as telephone directories
or county real property records. It does not cover information that is not
identified with any individual member or former member, such as a statement
that a specified number of our members have auto loans with us, or a statement
that the average combined account balance of our membership is a specified
dollar amount. In this policy, the term "member" refers to both current
and former members.
II. Our maintenance of the privacy and
security of your information:
We restrict access to nonpublic personal information about you to persons who
have a need to know the information to provide products and services for you
or to meet our reasonable business needs. Credit Union staff, management and
volunteers are trained to keep member information strictly confidential. If
we release information about you to third parties, they must sign agreements
to keep your information confidential unless certain conditions are met. For
example, they are permitted to disclose information about you if necessary
to provide products and services to you, if ordered to do so by a court, if
necessary to conduct their own business, or if you give them permission. We
maintain physical, electronic and procedural safeguards that comply with federal
regulation to guard your nonpublic personal information.
III. Where we collect information about
you:
We collect information about you
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- From your applications for our services;
- From consumer reporting agencies such as
credit bureaus and agencies that report checking account abuses;
- From third parties we ask to verify information
you have provided on your applications for our services, such as
employers or other creditors;
- From third parties with whom we have arrangements
to provide services to you, such as financial institutions whose
ATMs you use, merchants who accept your Credit Union credit card,
mortgage lenders, or vehicle dealers.
IV. Types of information we collect and
may disclose about you to third parties:
We may disclose to third parties any information that we have about you, including
but not limited to your name, your address, your social security number, your
date of birth, your transaction history with us, your assets and your income.
V. Third parties to whom we may disclose
information about you for purposes of conducting our business
with you:
We may disclose information about you under the following general circumstances:
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- To the extent necessary to provide services
that you request;
- To the extent necessary to conduct our business;
- To our internal and external auditors, to
our legal advisors, to our insurers, and to our regulatory agencies
such as the California Department of Financial Institutions or
the National Credit Union Administration;
- If we are required to do so by law, such
as when we receive a court order, levy, subpoena, or other validly
issued legal process;
- If you give us written permission.
Specific examples of types of third
parties to whom we disclose information include |
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- Credit bureaus;
- Third parties vendors that assist us with
providing or marketing member services, such as check printers,
mortgage lenders, mail houses, plastic card processors, credit
life and disability insurance providers, collateral appraisers
and vehicle dealers participating in our dealer loan programs;
- Third parties with whom we have joint marketing
arrangements;
- Third parties who are involved in your
transactions, such as the Federal Reserve and other financial
institutions that process your checks, automated clearinghouse
(ACH) transactions and ATM transactions;
- Third parties whose services are necessary
to meet our business needs, such as the Department of Motor Vehicles,
companies that insure collateral you have pledged as security
for Credit Union loans, and debt collectors.
Allied Credit Union and the Credit Union's
affiliate CUSO can exchange information about their transactions
and experiences with you.
You cannot opt out of disclosure of information
about you as described in section V.
VI. Third parties to whom we disclose
information for other reasons:
Allied Credit Union or the CUSO may disclose information about you to third
parties that sell their own products or services, but only after we have obtained your written consent to do so (opt in). Although we do not guarantee
the products or services of any third party, we select third parties to which
we give information about you carefully, and believe the products or services
they offer may be of interest to you. Examples of third parties to whom we
may give information about members include financial planners, investment advisors,
and companies that sell various types of insurance.
We will generally disclose only your name,
address and telephone number. We may give lists of members who
fall within certain categories, such as a range of ages, income,
account balances, or home ownership, so that third parties can
target their promotions to members who are likely to be interested
in and qualified for the offered products or services. We never
give your specific financial information, account numbers, or Personal
Identification Numbers (PINs) to third parties selling their own products or
services to you.
Unless you have opted in, we are already prohibited from disclosing information
about you to third parties selling their own products and services,
and prohibited from exchanging information
(other than information about their
transactions and experiences with you) about you. Once a third party has
information about you, however, they may continue to contact you. You should
contact the third party directly if you wish to be excluded from their contact
lists.
VII. Our right to change this policy:
This policy is effective January 1, 2004. We can change this policy by notifying
you in writing. If a new policy will be subject to a change in rights, we will
give you at least 30 days advance notice before the new policy goes into
effect, and we will disclose means by which you can opt in or opt out of disclosure
of non-public personal information.
VIII. Opting Out:
If you do not want us to give information about you to third parties who are
selling their own products or services, and not to exchange information other
than transactions and experiences between Allied Credit Union and the CUSO,
you can opt out at any time by calling (209) 235-9119 or by completing an
opt-out form and returning it in person to our Stockton office, or mailing
it to us at the address given on the form. Once we receive your request,
we have a reasonable amount of time to stop the disclosures. If you later
decide you no longer want to opt out, you can do one of the following:
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- Call the phone number mentioned above
- Write to us.
If you have a joint account or joint credit,
each of you can opt out on behalf of all joint account holders
or joint borrowers. Joint owners or borrowers who do not opt out
using this election form may later opt out by calling Allied Credit
Union's phone number or by requesting an opt-out form. |
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